Architecting the Operating Layer for the AI Age
AI-native architectures that make intelligence dynamic, contextual, and human
The Next Wave of Progress
We believe the next wave of progress will come from AI-native architectures: Systems that don’t just use intelligence but are built around it. From adaptive learning to intelligent service and sales, Thakaa is shaping how intelligence becomes part of every human experience: dynamic, contextual, and profoundly human.
Transforming How We Learn and Serve
AI-Native Learning Operating System
Re-imagining How We Learn
We are developing an AI-native adaptive learning operating system—a foundation that makes learning dynamic, personalized, and scalable. More than an app, it is an orchestration model where intelligence, content, and interaction converge to create real-time adaptive experiences. Education is our starting point, with the same architecture extending to other sectors where continuous learning and adaptation drive transformative outcomes.
AI-Native Learning Operating System
Agentic Intelligence Platform
Agentic Intelligence Platform
Intelligence that
Serves, Sells, and Speaks Your Language
Thakaa’s AI Agent Platform merges human-level communication, enterprise-grade execution, and continuous learning to redefine the customer experience, featuring native Arabic fluency (dialects and tone) alongside English for truly authentic interactions.
The Intelligence Behind the Experience
Conversational Intelligence
Enables effortless, human-like dialogue by naturally understanding Arabic (dialects) and English, detecting intent, tone, and emotion.
Operational Integration
Executes critical tasks (orders, billing, escalations) by connecting seamlessly to CRMs, ERPs, and external APIs.
Omnichannel Presence
Ensures consistent brand experience across chat, voice, web, mobile, and kiosks via a single orchestration layer.
Knowledge & Context Engine
Delivers accurate, contextual responses by retrieving real-time information and respecting client policies/entitlements.
Adaptive Learning
Continuously improves resolution and conversion over time using analytics feedback loops and behaviour modelling from every interaction.
Security & Control
Ensures trust with AES-256 encryption, full data ownership, strict access controls, and flexible deployment (cloud or on-premise).
The Arabic Edge
Built to think and respond in Arabic
Our agents aren’t English systems translated into Arabic — they’re built from the ground up to think and interact in Arabic. They understand dialectal nuance (Saudi, Iraqi, Egyptian, Levantine, Maghrebi), tone, and cultural context — delivering engagement that feels authentic, precise, and trusted.
What You Gain
Always-on, Human-Quality Engagement
Intelligent interactions available anytime, delivering the empathy and precision of a trusted advisor.
Faster Resolution, Higher Satisfaction
Shorter handling times and more accurate responses that strengthen customer relationships.
Seamless Integration, Rapid Deployment
Connects effortlessly with core banking systems and channels for immediate, measurable impact.
Operational Efficiency with Measurable ROI
Streamlined service models that reduce cost, boost productivity, and drive clear financial returns.
Trust Is Engineered Into Everything We Build
Security, transparency, and data sovereignty are foundational to Thakaa’s design
End-to-End Encryption & Compliance
All data is protected with AES-256 encryption at rest and TLS 1.3 in transit, meeting leading banking and regulatory standards for data security.
Data Privacy & Ownership
Client data is never used for AI model training. Full control remains with the bank, including data residency, deletion rights, and audit transparency.
Access Control & Isolation
Multi-layered tenant isolation, role-based access, and complete activity logging ensure strict segregation of data and operational integrity across environments.
Deployment Flexibility & Governance
Supports on-premise or regional cloud deployment with API-based data lifecycle management, enabling compliance with local and international banking regulations.
The Rare Blend: Where Strategy Meets Deep Tech
Uniting strategic foresight and growth mastery with deep AI and technical innovation. It’s a rare blend of founders' capabilities that ensures the company can translate its ambitious vision into reality.
NIDAL QANADILO
Nidal accelerates growth for startups and enterprises alike by uniting strategic foresight with disciplined execution. With over three decades across Canada and MENA, he has designed and delivered national digital programs, built industries from the ground up, and helped hundreds of startups scale. His experience leading large-scale transformation initiatives and cultivating entrepreneurial ecosystems now anchors Thakaa’s mission — reimagining learning and intelligence through AI-native architectures that make intelligence a built-in capability, not an add-on.
DR. GHAITH HAMMOURI
Ghaith is a veteran AI scientist and innovator with deep expertise in cryptography, information theory, and machine learning. He bridges research and commercialization, having developed one of the region’s first generative-AI engines for vision-based security systems used by major enterprises. His ability to turn advanced AI into scalable, AI-native systems—built around intelligence rather than added onto legacy architectures—defines Thakaa’s technological edge and sets the stage for innovation aligned with the AI age.
From Learning to Service:
One Intelligence Architecture
Join the Journey
Partner with us to shape the future of AI-native learning and service operating systems.
Contact Us
Please try again later.